Store Policies

Store Policy

• Due to the nature of our merchandise, all sales are final
• Lead Time: 3 weeks on most order
• We are not responsible for any merchandise after leaving our store
• Some of our chocolates have nuts
• None refundable 50% deposit on all orders
• Rental Deposits collected with the order
• Rentals should be back within 2 days of the event
• All orders are minimum of 24 pieces
• Shelf Life and Storage: 3-4 months with proper storage in a cool, dry place (50-62°F).
• Refrigerating is not recommended.

Shipping/Handling Policy

All our shipments are guaranteed and insured via UPS, FedEx or US Postal with complete tracking capabilities. Please provide a correct street address for delivery. Additional Shipping fees will be added to the order.

• Ground: via FedEx or UPS Ground service. 2 – 5 business days within the USA.
• 3-DAY: Via UPS, FedEx or US Postal – 3 business days Guaranteed almost anywhere in the USA.
• 2-DAY: Via UPS, FedEx or US Postal – 2-days air. Guaranteed 2 business days shipping anywhere in the USA.
• 1-DAY: Via FedEx or US Postal overnight shipping. Guaranteed 1 Business Day.

Chocolate Shipping

To ensure your satisfaction with this sensitive product, we have established specific procedures:

• If temperature is above 70 degrees F or if you are in Florida, Texas, California or any other warm area, please choose 1 or 2 days shipping.
• To ensure protection from heat and to avoid melting during shipping, chocolates are shipped in foam insulated cooler and ice packs. In this case, you must order one cooler per order.
• You must provide a shipping address which will enable someone to personally accept your shipment of chocolate to make sure they are received in good condition.

Pricing

At SoBelle, we provide a wide variety of decorated chocolates to suite your special event. Pricing varies based upon the selections you make when you place your order.

For Decorated Chocolates, the pricing is based upon the following choices:

  • The Chocolates Size
  • The Decorations (Type of Paper Wrap, Ribbon, Embellishment, Printed Ribbon, etc..) The possibilities are endless!

Decorated Chocolates start from $3.50 USD

For Custom Trays, the pricing is based upon the following choices:

  • The Tray selection (Quality, Type, Size, etc…)
  • The Decorations (Type of Decoration, Ribbon, Embellishment, etc…)

Custom Trays start from $55.00 USD

Please contact us for further inquiries or pricing

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“I’m so happy I met Nada and chose SoBelle Favors to do my baby boy chocolate arrangement!!! Nada did a great job meeting my requests and adding her taste in it too and it turned out just how I wanted it!! I highly recommend it for any occasion! Thank you again nada!”

– Rana Hamdan Dagher

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