Call Us 619-504-2651

FAQs & Policies

General Store Policies
  • Refund Policy – Customer satisfaction is our primary concern, however, due to the nature of the items we sell and the time it takes to make each custom piece, we cannot replace or refund custom-made orders, (decorated chocolates, or to order custom-wrapped chocolates).
  • Due to the nature of our merchandise, all sales are final. 
  • Lead Time: 3 weeks on most orders
  • We are not responsible for any merchandise after leaving our store
  • Some of our chocolates have nuts
  • Rental Deposits collected with the order
  • Rentals should be back within 2 days of the event
  • All orders are a minimum of 24 pieces
  • Shelf Life and Storage: 3-4 months with proper storage in a cool, dry place (50-62°F).
  • Refrigerating is not recommended.
Shipping/Handling Policy

All our shipments are guaranteed and insured via UPS, FedEx or US Postal with complete tracking capabilities. Please provide a correct street address for delivery. Additional Shipping fees will be added to the order.

  • Ground: via FedEx or UPS Ground service. 2 – 5 business days within the USA.
  • 3-DAY: Via UPS, FedEx or US Postal – 3 business days Guaranteed almost anywhere in the USA.
  • 2-DAY: Via UPS, FedEx or US Postal – 2-days air. Guaranteed 2 business days shipping anywhere in the USA.
  • 1-DAY: Via FedEx or US Postal overnight shipping. Guaranteed 1 Business Day.
Shipping Information

To ensure your satisfaction with this sensitive product, we have established specific procedures:

  • If temperature is above 70 degrees F or if you are in Florida, Texas, California or any other warm area, please choose 1 or 2 days shipping.
  • To ensure protection from heat and to avoid melting during shipping, chocolates are shipped in foam insulated cooler and ice packs. In this case, you must order one cooler per order.
  • You must provide a shipping address which will enable someone to personally accept your shipment of chocolate to make sure they are received in good condition.

At SoBelle Favors, we provide a wide variety of decorated chocolates to suit your needs and special event. Pricing varies based upon the selections you make when you place your order. Since each order is unique, we invite you to contact us for a quote. Please see below for general pricing information.

For Decorated Chocolates – the pricing is based upon the following choices:

  • The chocolate favors size
  • The decorations – Type of paper wrap, ribbon, embellishment, printed ribbon, etc.. The possibilities are endless!

Decorated Chocolates start from $3.50 USD each piece

For Custom Trays – the pricing is based upon the following choices:

  • The tray selection – quality, type, size, etc…
  • The decorations – Type of decoration, ribbon, embellishment, etc…

Custom Trays start from $55.00 USD

Please contact us for further inquiries or pricing


Our chocolate favors are made with the finiest incredients imported from Europe

  • Sugar, Cocoa Butter, Full Cream Milk Powder, Cocoa Mass , Skimmed Milk Powder, Vanilla, Emulsifier (Soy Lecithin)
  • May contain milk and soy
  • May contain traces of gluten, peanuts, and tree nuts
  • No GMO
  • No Trans Fats
  • No Lard

Get in Touch

Click here